Feedback and Suggestions

A call for user feedback to improve Support Axi services.

Your Feedback Matters

At Support Axi, we value your feedback. It helps us improve our services and better meet your needs. Please share your thoughts and suggestions with us.

How to Provide Feedback

You can submit your feedback through our online form or directly via email. We appreciate your input and strive to implement changes based on user suggestions.

“Feedback is the breakfast of champions.”

Frequently asked questions

We're here to help with any questions you have about plans, pricing, and supported features.

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Yep. Guests go from picking tickets to confirmation in just a few clicks. No long forms, no scrolling marathons. We cut the clutter and designed every step based on what both guests and operators told us slows things down. Fewer abandoned carts, more paid visits.

Installing a CMS typically involves several steps. First, you need to choose a hosting provider that supports the CMS you want to use. After purchasing a hosting plan, you can usually install the CMS through a one-click installer provided by the host. Alternatively, you can download the CMS software from its official website and upload it to your server via FTP. Once uploaded, you will need to create a database and configure the CMS settings to complete the installation process.

Yes. You can sell per photo, per ride, or offer a full-day photo pass. Mix and match to suit your crowd and what sells best at your park.

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This experience allows visitors to go on missions, collect badges and enjoy unique experiences (pictures with animal filters, a lighting experience, triggers throughout the zoo that activate sounds and music, etc). Our guests can create souvenir photos and videos. There is also an online platform where each visitor can see their progression and download their souvenirs/memories.

Samuel Grenier
Vice President

Connect&GO’s all-in-one platform has helped us create a fast and efficient check-in process for our zip line guests. Having access to real-time data means that our staff can easily access orders, view the status of waivers, and fulfill video purchases. The platform helps us to ke

Emilie Séguin
Experiential Director

“Connect&GO has really transformed my business. I have access to a lot of data that I didn’t have before, which means I can adapt and manage efficiently in terms of both demographics and time."

Nadine St Armant
Co-Owner and President, Super Aquaclub

"The Connect&GO team took the time to understand the needs of our property. Together, we developed a solution that really enhanced the experience for our guests and make it easier for us to manage ticket sales and access to the Winter Wonderland rides.”

Richard Guest-Gornall
Vice President, Arts & Entertainment, IMG Events

"The Connect team played an important role for me because they gave me the desire to learn and discover this new software, which has now become my main work tool, whether for booking or managing the cash register with my teams."

Cédric Filiette
Head of Ticketing and Reservations at Parc Bagatelle

Other white glove services

User Guide for Support Axi

A comprehensive guide to using Support Axi effectively.

Contact Support Axi

Information on how to contact Support Axi for assistance.

Frequently Asked Questions

A collection of common questions and answers about Support Axi.

Introduction to Support Axi

An overview of Support Axi and its commitment to customer service.

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Transform your venue's operations with our comprehensive Attraction Management Software. Schedule a demo to discover how our solutions can enhance guest experiences and streamline your processes.

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