User Guide for Support Axi

A comprehensive guide to using Support Axi effectively.

User Guide

This user guide provides detailed instructions on how to navigate and utilize the features of Support Axi effectively. Whether you are a new user or looking to enhance your experience, this guide is designed to assist you.

Getting Started

To begin, log in to your account and explore the dashboard. Familiarize yourself with the available tools and resources. Our platform is user-friendly and designed to help you find solutions quickly.

“Knowledge is power.”

Frequently asked questions

We're here to help with any questions you have about plans, pricing, and supported features.

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You can dig into data over the past three years (or more if needed). Compare seasons, spot patterns, and make decisions based on real context, and less gut feeling. We can even work with you to import data from your previous attraction management system.

Absolutely. You can fully configure smart bundle suggestions (like recommending a family pack when someone picks adult + child) and contextual upsells help boost every transaction. Guests discover better value, and you uncover new revenue, without needing your team to lift a finger.

Not at all. Guests can pay just like they normally would, with credit, debit, or cash. But if you’re using our virtual wallet, they can also tap their wristband to pay with virtual funds or a credit card attached and pay in a flash.

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Come work with us!

At my previous job, I started feeling overlooled due to the sheer volume of employee and team structure. The onboarding process at Connect&GO completely changed my outlook. I felt comfortable being my authentic self during interviews, openly sharing my expectations and motivations.

Gian Franco
Technical Support Specialist

In my previous job, a lack of transparency and direction left me uncertain about the company’s future and my role within it. At Connect&GO, the difference was immediate. Transparency, clear goals, and a well-defined growth strategy gave me confidence and motivation. I saw that every employee was carefully chosen and truly valued, which pushed me to grow, learn, and develop new skills. I feel empowered in my role, supported by a team that fosters trust and clarity.

Alice Green
QA Analyst

When I decided to return to university, scheduling at my past job became an issue, and we couldn’t make it work. During the hiring process with Connect&GO, I shared my class schedule, and my manager and team fully supported me. Their flexibility allowed me to complete my degree in Human Relations. Now, with my studies completed, I’m working with my manager to reach new goals. The support I received here made all the difference.

Laura di Genova
Customer Support Specialist

Throughout the hiring process, I met talented people who were on top of their game. Quick responses, honesty when they didn’t have an answer, meetings with key players, and a recruiting team that inspired confidence.

Gautier Poiret
VP Marketing

From my very first day at Connect&GO, I felt at home. Despite the rush, I could be myself—goofy and all—without worrying that it would overshadow my work. That sense of belonging made all the difference.

Alexis Sylvestre
Senior Analytics Engineer

Other white glove services

Feedback and Suggestions

A call for user feedback to improve Support Axi services.

Contact Support Axi

Information on how to contact Support Axi for assistance.

Frequently Asked Questions

A collection of common questions and answers about Support Axi.

Introduction to Support Axi

An overview of Support Axi and its commitment to customer service.

Experience Seamless Attraction Management Today

Transform your venue's operations with our comprehensive Attraction Management Software. Schedule a demo to discover how our solutions can enhance guest experiences and streamline your processes.

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