User Guide
This user guide provides detailed instructions on how to navigate and utilize the features of Support Axi effectively. Whether you are a new user or looking to enhance your experience, this guide is designed to assist you.
Getting Started
To begin, log in to your account and explore the dashboard. Familiarize yourself with the available tools and resources. Our platform is user-friendly and designed to help you find solutions quickly.
“Knowledge is power.”
Frequently asked questions
We're here to help with any questions you have about plans, pricing, and supported features.
You can dig into data over the past three years (or more if needed). Compare seasons, spot patterns, and make decisions based on real context, and less gut feeling. We can even work with you to import data from your previous attraction management system.
Absolutely. You can fully configure smart bundle suggestions (like recommending a family pack when someone picks adult + child) and contextual upsells help boost every transaction. Guests discover better value, and you uncover new revenue, without needing your team to lift a finger.
Not at all. Guests can pay just like they normally would, with credit, debit, or cash. But if you’re using our virtual wallet, they can also tap their wristband to pay with virtual funds or a credit card attached and pay in a flash.