Contact Support Axi

Information on how to contact Support Axi for assistance.

Contact Us

If you need assistance, please do not hesitate to reach out. Our support team is here to help you with any inquiries or issues you may have.

Get in Touch

You can contact us through the following methods:

  • Email: support@supportaxi.com
  • Phone: +1-800-555-0199
  • Live Chat: Available on our website.
“Your satisfaction is our priority.”

Frequently asked questions

We're here to help with any questions you have about plans, pricing, and supported features.

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Yes! You’ll get reports and dashboards that show what’s booked, what’s hot, and what might need a little promo push. You can even go a little bit deeper with time trend analysis to compare your performance over time to see exactly where you stand.

Yes. You can track opt-ins, manage unsubscribes, and stay fully compliant with privacy rules.

This wasn’t borrowed from concerts or hotels. We built it with and for attractions. Everything from pricing tools to guest flows comes from real conversations with operators who’ve lived through ticketing nightmares. It's designed for how attractions actually sell.

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Come work with us!

This experience allows visitors to go on missions, collect badges and enjoy unique experiences (pictures with animal filters, a lighting experience, triggers throughout the zoo that activate sounds and music, etc). Our guests can create souvenir photos and videos. There is also an online platform where each visitor can see their progression and download their souvenirs/memories.

Samuel Grenier
Vice President

Connect&GO’s all-in-one platform has helped us create a fast and efficient check-in process for our zip line guests. Having access to real-time data means that our staff can easily access orders, view the status of waivers, and fulfill video purchases. The platform helps us to ke

Emilie Séguin
Experiential Director

“Connect&GO has really transformed my business. I have access to a lot of data that I didn’t have before, which means I can adapt and manage efficiently in terms of both demographics and time."

Nadine St Armant
Co-Owner and President, Super Aquaclub

"The Connect&GO team took the time to understand the needs of our property. Together, we developed a solution that really enhanced the experience for our guests and make it easier for us to manage ticket sales and access to the Winter Wonderland rides.”

Richard Guest-Gornall
Vice President, Arts & Entertainment, IMG Events

"The Connect team played an important role for me because they gave me the desire to learn and discover this new software, which has now become my main work tool, whether for booking or managing the cash register with my teams."

Cédric Filiette
Head of Ticketing and Reservations at Parc Bagatelle

Other white glove services

Feedback and Suggestions

A call for user feedback to improve Support Axi services.

User Guide for Support Axi

A comprehensive guide to using Support Axi effectively.

Frequently Asked Questions

A collection of common questions and answers about Support Axi.

Introduction to Support Axi

An overview of Support Axi and its commitment to customer service.

Experience Seamless Attraction Management Today

Transform your venue's operations with our comprehensive Attraction Management Software. Schedule a demo to discover how our solutions can enhance guest experiences and streamline your processes.

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