Support Axi FAQ
In this section, we address the most common questions our users have. Understanding our services and how to utilize them effectively is crucial for a smooth experience.
Common Questions
- How can I contact support? You can reach us via live chat or email.
- What are your support hours? We are available 24/7 to assist you.
- Where can I find the knowledge base? Our knowledge base is accessible on our website under the 'Help' section.
“The best way to predict the future is to create it.”
Frequently asked questions
We're here to help with any questions you have about plans, pricing, and supported features.
The Connect&GO platform integrates with Alvarado gates. Configure all your access in one system and guests will be able to scan their ticket at the gate without issues. No need to manage multiple solutions. We support different types of access points, contact us for more information!
The Virtual Wallet can hold a guest’s tickets, benefits (like meal deals or ride access), and spending money. They can add virtual currency or add their credit card to make cashless payments throughout your park. It’s their all-in-one pass for a full day at your park.
Absolutely! Connect&GO's POS lets you offer unique items and pricing at every location, which means you can sell admission tickets at the gate, VIP passes inside, and special deals at guest services.